Knowledge Manager (f/m/d)

  • Berlin
  • PSI Software SE - Process Industries & Metals
  • Full-time

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The PSI Group develops software products for optimizing the flow of energy and materials for utilities and industry. As an independent software producer with more than 2,300 employees, PSI has been a technology leader since 1969 for process control systems that ensure sustainable energy supply, mobility and production by combining AI methods with industrially proven optimization methods. The innovative industry products can be operated on-premises or in the cloud. The business unit Process Industries & Metals bundels all expertise in software solutions for the metal industry.

Tasks inspiring you

  • Develop, implement and govern PIM’s Knowledge Management Framework – You will be involved in designing and implementing comprehensive knowledge management strategies and content roadmaps for all stakeholders such as employees, partners and customers that align with PIM’s business objectives
  • Enforce the guidelines and policies set for our information and documentation management to ensure accuracy and availability
  • Maintain and govern PIM’s knowledge assets and repositories – KBs, Confluence, Collaboration Space, and others
  • Participate in the creation, curation and maintenance of knowledge content in our KBs- including articles, blog posts or Newsletters, ensuring content accuracy and relevance
  • Continuously evaluate and improve knowledge management processes within the KM team and across the organization
  • Cataloguing and maintenance of all the current sources of information and knowledge in the company
  • Provide training and user support for our KM tools to colleagues to promote a culture of knowledge sharing and continuous improvement
  • Develop and monitor key performance indicators (KPIs) to measure the effectiveness of our KM initiatives, make informed decisions and drive improvements
  • Content Administration of our main knowledge creation and transfer tool – Confluence

Qualifications that inspire us

  • Bachelor’s or Masters in Knowledge Management, Information Management, Library Science, Communications, other related fields. Equivalent experience or certifications will also be considered
  • 3+ years of experience in knowledge management
  • Interest in guiding and training on knowledge management and tools
  • Demonstrated content management experience
  • Excellent communication skills in English
  • Proficiency in using Confluence, or other content/intranet management systems
  • IT affinity and high interest in new topics and technologies is needed
  • Open to travel
  • Familiarity with business process management and improvement is a plus

Look forward to

  • Corporate Benefits
  • Development & Training
  • Flexible Working Time
  • Mobile working
  • Mobility
  • fruits & drinks
 

 

 

Pioneering a smarter world. Are you on board?

 

We look forward to receiving your application, including your salary expectations and earliest possible start date.